Moltner Kaser

Breathtakingly unwelcoming and unfriendly reception. This was the worst refuge I have encountered in three months of hiking through Slovenia, Austria and Italy. The manager appears to think he is running a five star hotel in the centre of Milan, not an Alpine Club refuge in the mountains. It was so awful that despite being tired after a hard day and having just fallen and hurt my hand, I opted to continue walking rather than stay at this dreadful place. Not a recommended stop on the E5. Edit: Firstly, I was not there on Sunday, it was a Friday and the place was almost empty. At most 10 other people. Secondly, I was not ordering food, I wished to stay at the refuge. Thirdly, my German is poor, but I was doing my best to use it. The manger refused to speak slowly so I could understand, despite REPEATED requests to do so. In the end, a young staff member had to translate his impatient, very fast speech for me. I am an Alpine Club member, however when I produced my membership card, he treated me as if I was trying to defraud him, despite the card clearly showing the reciprocal membership rights symbol. The card is accepted throughout Europe, including in multiple other Italian Alpine Club refuges. It is fortunate that after three months of continuous hiking in the mountains, I am extremely fit and strong and I was able to continue, with a 20kg pack and walk for 9.5 hours in order to find somewhere more welcoming to stay. It is an indication of how bad my reception was at this hut, that this was preferable.

Food: nothing healthy, regional, vegetarian. We were happy for a long time and had already forgotten that the menu last time didn't offer much that was pleasant. Vegan: zero Bio: Zero. Regional: no designations of origin Vegetarian: the service looks questioning. Then ask in the kitchen: The dishes are all ready, cheese dumplings cannot be separated, every soup is made from meat or bacon. For this, 3x bacon cabbage etc. offered. Emergency solution: coleslaw (tastes dry and tasteless) No vinegar/oil/pepper/salt is offered, nowhere visible outside We were charged €6 twice for this Kaiserschmarrn: so much coarse sugar on the palate that the undemanding and hungry colleague left it at half. The large Maggi container fits in the kitchen next to the tw. Indian finished products. At the end inc. 3 drinks €41 and a lump in our empty stomachs for both of us. A mushy answer from the boss to the gentle hint that the coleslaw would have benefited from vinegar/oil/spice concludes the experience. The evening sun shone beautifully on the food and the people.